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Coomatec DVRCam C909 SONY CCD 700TVL Outdoor Waterproof IR Cut SD Card DVR CCTV camera All In One DVR Camera Array IR Leds

Support Contact Information

support@coomatec.com

Coomatec DVRCam C909 SONY CCD 700TVL Outdoor Waterproof IR Cut SD Card DVR CCTV camera All In One DVR Camera Array IR Leds

FAQ

Q1.  New Manual of Coomatec DVRCam is Available to Download
http://www.coomatec.com/download,More
Q2.  Coomatec DVRCam Time Setting
Please follow as ....,More
Q3.  Black Screen but Only Sound of my video in DVRCam
I have tried yet again to record and still no picture.....,More
Q4.  How to Reset Coomatec DVRCam?
First please plug out the power supply and...,More
Q5.  The blue is blinking while pluging in power supply, but there is no file under the VIDEO/RECORD directory, Why?
Please plug in power to record above 30mins...,More
Q6.  Another 3GP Player
play the recorded footage off my win7 pc or even my tv...,More
Q7.  Does DVRCam record when motion is detected or does it just record continously?
The DVRCam records all the time. ,More
Q8.  I use Win7, and Why not get the Video while My DVRCam is connecting with PC?
If your OS is Win7......,More
Q9.  Why The Light of DVRCam dome is always Red?
First, confirm whether your TF card is in good quality...,More
Q10.  How Many Days Can the 32GB TF card Record?
10 days video can be recorded at 352*288 and 4 days...,More
Q11.  Where is the Reset in the DVRCam?
In the SD Card DVRCam Dome C802, the Reset is near to the TF Card hole...,More
Q12.  What Can I DO If My DVRCam Is Not Working in 2 Years Warranty?
First, please contact with support@coomatec.com to get technical help...,More
Q13.  How to Set up Coomatec DVRCam on Mac OS?
Coomatec provide solutions for Mac users...,More
Q14.  My DVRCam Can not Be Recognized By PC/Laptop
If the DVRCams can't be recognized while pluging the camera...,More
Q15.  How To Test Micro SD Card If Mine Can Not Work With Coomatec DVRCam?
Download Micro SD Card Testing ...,More
Q16.  How To Set Up Time If I Use 64GB Micro-SD Card?
Coomatec provide solutions for 64GB.....,More
Q17.  How to View C802H On My PC?
Step1: Install the Driver on your PC...,More
Q18.  How to Modify Video Size for C802B and C808B?
Insert TF card with TF card reader into PC and download......,More

Return or Exchange

Thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.

 

Please kindly be advised that all of our Coomatec products have a full 24-month warranty. If your product does not meet your needs within this period, feel free to contact us throught support@coomatec.com in order to let us know what we can do to help you.

 

Moreover, as a reminder, if you are having trouble using one of our products, you can always refer to the FAQ or Instruction Manuals section on our website, where you may be able to resolve the issue yourself.

 

Thank you in advance for all of the information you are providing.

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