If the DVRCams can't be recognized while pluging the camera into the PC/laptop USB Port, please confirm:
a). You have inserted micro-SD card into DVRCam
b). Please wait about 30s while the PC is installing driver.
c). Your micro-SD card is crashed, please test it as this link:
d). The DVRCam is crashed, please reset as this link:
and then plug into PC/Laptop.
If the DVRCam still can't record any video, you can contact with the seller for replacement.
If the dvrcam can record videos onto micro SD card, and you need to set up time but the dvrcam still can't be recognized. Please follow as below:
1. Download the following from the Coomatec Website in the Download section:
a) Time setting program as your model on the label of the color box:
Time Setting for DVRCam(C802,C808,C901,C902)
Time Setting for C802H
Time Setting for C908H
b) VLC Player as your operations system:
Take the Micro SD card and plug it into your PC/Laptop using the Adaptor provided.
After "Removable Disk" appears, unzip the TimeSettings files downloaded.
Run the Time setting program, and select the video size and image quality as you need to set. The camera set up file will then be copied onto the Camera's SD Card. Don't change the name of the text.
Insert micro SD card into the camera and position the camera for recording and plug it into the power supply provided. The Blue LED start flashing, so the camera is recording.
Note: Many fake micro-SD card make the DVRCam crash. Please buy genuine from our resellers.
If the dvrcam crash, please format your micro SD card and reset the camera as this link:
The camera is now recording video and will continue to do so until stopped by removing the power.
If you want to look at the video recorded then unplug the camera from the power and either
a) remove the Micro SD card and plug it into your PC/Laptop using the Adaptor provided.
b) plug the camera directly into your PC/Laptop USB Port.
Install and run the 3gp Player downloaded from the Coomatec Website to view the video that has been recorded on the SD Card.
a)If your videos look good, but can't be played, please test your TF card in this link:
b)If there is no videos while the blue light is blinking, please plug in mains to record at least 30mins and press the small button in front of the SD Card to save the recording. Because the built-in battery run out, the dvrcam can't save video automatically.
a)the dvrcam will start to overwrite previous recordings if runs out of space on Micro SD card, so check and download if you want to keep a recording.
b)the Ir leds shines back if you install dvrcam to look through windows.
c)If the colour of videos is a bit washy to you, please choose C901&C902&C908H, good color with IR Cut filter.